Purchased merchandise (excluding pre-orders) will be shipped within 1-2 business days after the date of purchase with the exception of the weekend and holidays. Pre-orders will have its tentative date of shipping listed.
Next day shipping is available upon request for an additional shipping charge. You will be notified of the additional shipping charge at the time of purchase. Being that there is no signature required upon delivery, you will be 100% responsible if your package is lost, stolen, or missing. No refunds will be issued.
During holidays, there will most likely be a delay with shipping. Please add a 1-3 day window (excluding weekends).
COVID 19 UPDATE: There may be shipping
delays due to the current COVID-19 crisis. We are processing orders in a manner that ensures the safety for all parties involved. Please note: shipping companies are also experiencing delays, including USPS, our primary shipping entity. We appreciate your patience as we all maneuver through these uncertain times.
We are not responsible for lost or stolen shipments. Please contact your local post office for any questions concerning lost or stolen packages.
Please note: shipping costs are NON-REFUNDABLE! Should you have any questions regarding your order, please forward an email to firstname.lastname@example.org.